STEP 1: CREATE YOUR ACCOUNT
The first thing you need to do, before being able to access the game portion of the site, is to create your account. Click on New Users at the top of the page and create your account. Use a secure passcode no one can guess. You must be 18 years or older to sign up for an account.
STEP 2: FUND YOUR WALLET
The next thing you need to do is to add funds to your wallet. Go to My Account, at the top of the page and navigate to My Wallet. Then click Wallet Top-up and type in the amount you want and click the add button. Checkout and your funds will automatically be added. Your balance will show on the upper right-hand corner of the page.
STEP 3: LIVE GAMES
Next you can go to Live Games by clicking on one of the five live games listed on the home page. This is where you can chat with other players and challenge them to that game you clicked on or change it by clicking the Create/Play button and scrolling down to the Other Games and selecting the game of your choice. In the pop-up window, Name the game what you want, put in a dollar amount each player will play for, the game you selected, and how many players versus other players. The default is 1v1 but goes up to 5v5. Click the Copy Link and paste it into the chat box for the other player(s) to click so everyone signs up for the unique game you created and check out to complete transaction. Your games will show up under the My Account link at top of page, then My Games.
If you selected a Team Game, 2v2 or higher, after checking out you will be redirected to the game where you choose what team you will be on and click submit.
When selecting a dollar amount, if you challenge a player to $10.00 each, you are playing for a total amount of $20.00 before set-up fee which is 12%. So, in this example the total prize you can win is $17.60. A 5v5 at $10.00 a player would be a $88.00 total prize amount split between the five players equally. After all players agree, set up your game and invite the other players and play your match. Take a screen shot of who won the game before closing out and claiming your win or loss. Dishonesty will result in a permanent ban from the site.
Note: You must claim a win or loss before being able to challenge another player to another game.
STEP 4: CLAIM WIN OR LOSS:
In order to complete the game transaction, after playing the game, in a 1v1 match, each player must click the claim win button or claim loss button under My Account>>>My Games. All wins must have a screen shot of the game showing the win of that particular match you played. After submitting your win or loss, as well as the screenshot, if both players agreed on the win and loss by clicking the appropriate button, the winning players wallet will automatically be funded the monetary prize.
On a 2v2 or higher, select one person from each team to submit the win or loss with appropriate screen shot for the winning team attached. If both teams agree, each player on the winning team will have their wallet equally divided from the total monetary prize they were playing for. Ex. A prize amount of $88.00 with a 4v4 would fund the winning team $22.00 for each player automatically.
When you claim a win or loss, the button will change from light blue to dark blue showing which choice you picked.
STEP 5: RAISING A DISPUTE:
If you play a game and a player has made a mistake or lied about winning the game, you can raise a dispute and submit your screenshot. To do this go to My Account >>>My Games and click the View button. Below click the Raise Dispute button. Enter a Title and explain in the description box the nature of the dispute and a screenshot to attach of the game win or loss and submit it. We will review the dispute and decide who won the game based on evidence submitted. When the dispute is resolved, the winning player will get the prize they played for. You can always see under the view button what the opposing team or player claimed a win or a loss.
STEP 6: SCHEDULED TOURNAMENTS
Scheduled Tournament games are games scheduled in the future you can sign up for. They are usually for bigger monetary prizes. These tournaments will be hosted by EFaceoff. Select the tournament you want and browse the open games. Here you will see the seats available in the game, how many players vs players the game is, the entry fee to play the game, the prize amount, as well as any other needed information depending on the game. To sign up, click the join button and check out. If you selected a Team Game, 2v2 or higher, after checking out you will be redirected to the game where you choose what team you will be on and click submit.
You will see your scheduled game under My Account>>>My Games. On the day of the tournament, you will receive an hour before the match starts, the necessary information for the invite such as serve name, game name, password or other pertinent information depending on the game. An EFaceoff representative will invite you and watch the game. You will still need to submit a winner or loser, as you do in live games, in order to fund the winner’s wallet. As in live games, it works exactly the same and will fund each player’s portion of the prize equally automatically as long as both teams submitted their win or loss.
Note: You must claim a win or loss before being able to challenge another player to another game.
STEP 7: ADD FUNDS TO WALLET
To add fund to wallet, click Add Funds on top of page. Navigate to My Wallet>>>Add Funds and click Wallet Top-up. Type the amount you want and check out. You will see the total balance in the upper right corner of the page. If the balance does not change right away, refresh your browser to show the added funds.
STEP 8: WITHDRAW FUNDS FROM WALLET
To withdraw your wallet, navigate to My Account>>>My Wallet then click Wallet Withdraw. Fill out the requested information on where you want your wallet fund to transfer to and submit. We highly recommend using PayPal for the quickest method of receiving your funds. Fees apply depending on which service you choose.